Customer service that never sleeps
Your customer messaged at 11:47 PM.They got an answer in 4 seconds.
We build AI agents for your WhatsApp and your website. They reply, book appointments, collect payments and check your business system — 24 hours a day, in your company's own voice.
- Official WhatsApp API
- Privacy compliant (LGPD)
- Delivery guarantee in the contract
Smile Dental
online
8+ years
building real-world software
24/7
no vacations, holidays or bad days
FloripaSat-I
AI for the power controller of a Brazilian satellite
Major banks
security and performance for Banco do Brasil, Santander and Bradesco
The problem
No morecustomers waiting for a reply.
A Monday without an AI agent
08:00
47 messages waiting since yesterday.
11:30
Reception stops answering to chase payments.
19:00
Office closes. WhatsApp goes unanswered.
23:47
A customer asked for a slot. Booked with a competitor.
The same Monday, with an AI agent
08:00
Everything answered. Appointments booked overnight.
11:30
Payment link sent and payment confirmed automatically.
19:00
Tomorrow's reminders already confirmed.
23:47
A customer asked for a slot. Answered in 4 seconds.
Where it works
One agent, two places.
Connected to your business data.
Most bots reply with canned text. Ours checks your business system before answering, so customers get the right information: open slots, order status, outstanding balance.
On your WhatsApp
- Official WhatsApp API, no risk of getting banned
- Understands voice notes, photos and text, just like a person
- Hands the conversation to your team when needed
- Remembers each customer's history
On your website
- A chat bubble in the corner of your website
- Answers with your company's real data
- Shows orders, bookings, balances and invoices
- Captures the contact of visitors who were just browsing
Real-time lookups
What it does
Repetitive work leaves your team’s hands.
Every agent is tailor-made for your operation: your rules, your prices, your hours. Pick one or combine them all.
Answers and sells
Replies instantly, answers questions and guides the conversation to a close, using real sales techniques and your company’s voice.
Runs your calendar
Books, reschedules and cancels appointments for one or many professionals. Fills gaps from the waiting list.
Reminds and confirms
Confirms appointments, sends same-day reminders and wins back people who asked for a quote and vanished.
Bills and reconciles
Creates payment links and invoices, confirms payments and issues receipts. Works with health insurance plans.
Shows the results
A dashboard with how much the agent sold, how many appointments it booked and where you are losing money.
Results dashboard
See exactly how much your agent sold.
No guesswork. The numbers that matter to business owners, always up to date.
- Revenue generated by the agent
- Appointments booked, confirmed and missed
- Which channels bring your best customers
- Live conversations, with the option to take over
How it works
From first call to a live agent, in four steps.
Free strategy call
We look at your business and show you where money is leaking. You leave with a fixed scope, timeline and price.
Built for you
We build the agent with your tone of voice, your prices and your rules. You test it before it goes live.
Connected to your tools
We connect it to WhatsApp, your website and the business system you already use. Nothing to replace.
Live, with ongoing support
We track the results and keep tuning the agent with what it learns from your operation.
If we don't deliver what we agreed, you don't pay.
Delivery guarantee written into the contract.
Tiago Miotto
Senior Software Engineer · Founder
Who builds it
Real engineering behind every conversation.
Unbound IA is led by Tiago Miotto, a software engineer with 8+ years of experience. He builds AI agents for real operations, bringing the same care for security and reliability he applied to banking systems to your customer service.
FloripaSat-I satellite
AI algorithms for the power controller of the Brazilian satellite.
Major banks
Led engineering teams on security and performance solutions for Banco do Brasil, Santander and Bradesco.
Security first
Your customers' data stays protected and privacy compliant.
Transparent delivery
You follow every step and know exactly what is being built.
FAQ
Questions everyone asks.
Didn't find yours? Message us on WhatsApp and we'll answer.
It's not a bot that just replies to messages. It's a digital assistant that runs your business processes: booking, confirming, billing, checking your system and organizing information. It doesn't improvise: it follows the rules and criteria we define together, based on your operation.
Tonight, at 11:47 PM
Someone will message your business. Who will answer?
On a free call, we'll show you where your customer service is losing customers and how to fix it.
